Able to create meaning for others and support people gaining alignment to organisation’s purpose. Know’s their own purpose and how it aligns to what they do. 

Has the personal strength to own the position of leader and be vulnerable. Aware of their style, strengths and weaknesses.  Knows how they 'show up' and can self-manage their emotional, physical, relational and spiritual needs.

Develops authentic relationships with a range of stakeholders in the work environment.  Is trusted and respected as a leader.

Can sensemake for others the reason for change and bring others along with them. Understands the tensions between data, tech, people and process and can balance a healthy tension.

Remains curious, experiments and takes reasonable risk. Considers ethics and ensures others do too. Does not get caught in paralysis and beauracracy. Is a systems thinker and works with the system to execute strategy.

Sets clear expectations for others on what success looks like to execute organisation goals. Utilises resources effectively to deliver outcomes. 

Willing to embrace new ideas, ways of working and challenge the status quo. Remains curious and understands the value of diversity in teams. 


Understands the team's contribution towards the organisation’s purpose. Can articulate a clear link between an organisation’s purpose and team objectives.

Leaders can inspire, motivate and engage teams towards organisational goals. Understands how to maximise and leverage the team dynamics, strengths, weaknesses and differences to drive outcomes.

Develops and maintains positive and impactful working relationships with colleagues that facilitates high performance in their own team and other teams. 

Can adapt to organisation needs and respond quickly to change. Able to prioritise work and understand what adds value and what does not. 

Team's practice continual improvement and innovation as a way to solve problems. There isn't a fear of failure and teams are recognised for achievements. 

Understands boundaries in structure to make decisions effectively. Roles are clear within team to make decisions and assesses stakeholder impact. 

Teams have clear expectations and goals on what success looks like. Achievements are celebrated. Teams are flexible and designed to leverage individual’s strengths and experiences to deliver outcomes. 


The ability to articulate the 'why’.  Why the organisation exists and its impact on all stakeholders.  Gives life to what people are doing –people can see and feel the future for which the organisation strives. 

The ability to proactively anticipate and respond to business and market changes to ensure success. Managing change, developing new ways of working and adopting technology to ensure the organisation remains sustainable through uncertainty. Systems within the organisation are efficient, transparent and communication is clear for all audiences. 

Develops and maintains positive and transparent relationships with internal and external stakeholders. Is a responsible corporate citizen in the communities they operate.

Putting creativity into practice. Innovation in business process and business model is essential in a time of significant disruption for organisations to remain viable.

Makes decisions in the best interest of a broad range of stakeholders.  Values and purpose of organization are used as guideposts for reaching outcomes. 

Organisations reflect their leadership. Good leadership is the ability to influence, motivate and empower others to contribute towards the success of an organisation. 

Strategy clearly articulated to all stakeholders. An environment where individuals hold themselves accountable, business plans are delivered to meet market expectations.