The Future of Work: 3 Principles To Becoming a Human Centred Organisation

The world has changed. In a world after Covid, in a world of uncertainty, leaders and organisations need to find new ways of working, thinking, doing and being at every level of the organisation. A human approach to organisational transformation must occur.

What Does A Human Centred Organisation Look Like?

Simply put, a human centred organisation is an organisation that embodies that characteristics and attributes that make us human - a sense of purpose, freedom to act, connection and a joint goal. A place where everyone is united behind a bold mission – a place where people feel empowered and supported, leaders are inspiring and authentic and human potential explodes with possibility. An environment where people can feel safe and delivery on solutions that benefit people, profit and planet.

What Do Human Centred Organisations Do Differently

Human centred organisations are focused on creating work environments where people can act boldy and with courage. A place where they can experiment with new ways of working and continue to innovate to deliver better outcomes.

Individuals: Individuals in human centred organisations are self aware and prepared to challenge their own beliefs about the world and the work they do. They are adaptable, are continuous learners and are committed to long term growth.

Teams: Teams at human centred organisations are focused on achieving the best outcome for their client and for the bigger purpose of the organisation. They are committed to honest and candid conversations and to helping each team member achieve their potential.

Leaders: Leader inspire movements that unlock potential and community. They use empathy to support their people and to enable them to move outside their comfort zones and help people focus on actions that are just beyond process and profit. They are curious to always learn about their people and courageous in their leadership.

The Bottom Line Results of Becoming Human Centred

Research shows that organisations that have successfully transformed to become more human centred have seen extraordinary results (EBITDA increases from 20% to 600%). These companies:

• develop innovations create significant new revenue streams

• realise productivity savings in the hundreds of millions of dollars

• have employee engagement scores often top 90% and above